If you’re like me, then you feel as though 2011 has come and gone in the blink of an eye. TeleNet, and many of our clients, operate under a calendar fiscal year, which puts us almost in the middle of Continue reading →
Regardless of the industry, data is an essential component to any company operation. Even though the types of data elements relevant to a manufacturing plant might be different than the types of data elements associated with a b-to-b telemarketing agency, Continue reading →
As I mentioned in my previous blog entry, a qualified list is one of the four key elements that most often impact the success of lead generation campaigns – sometimes by a factor of 50 percent or more. I Continue reading →
There a tremendous amount of content on the web regarding lead generation and teleprospecting. At times the information can be overwhelming, and certainly no one has the time to read everything. Here are just a few articles that I think Continue reading →
In this day and age, there are a slew of outlets for the market place to voice opinions about companies. For example, social media sites like Facebook and Twitter provide forums for people to exhibit their thoughts. And don’t forget Continue reading →
Body Language is one of the greatest manners of communication in lead generation teleprospecting. Of course, you cannot see your prospect and they cannot see you, however body language can make or break a conversation. When making teleprospecting calls, you Continue reading →
TeleNet philosophy is to measure our teleprospecting agents on the effort they put forth, as well as the quality of their conversations and data collection (not paid per lead, which can create undesired behavior). Therefore, our management team is continually Continue reading →
The customer experience can be defined as a collection of experiences that a customer or prospect has with a supplier of goods or services throughout the duration of their relationship with that supplier. From awareness, discovery, interaction, purchase, use, cultivation Continue reading →
