It’s beginning to look a lot like Christmas!” And we all know that with Christmas comes a new year. That also usually means for most companies that their sales teams are hard at work trying to close business to ensure Continue reading →
In a call center environment, training is an ongoing activity, not a one-time occurrence. Therefore, uniformity is one of the most important aspects of training – ensuring that there is consistency from one training session to the next. This helps Continue reading →
In our previous entry on this topic, we dove into the world of endpoint device security. In many cases, malware and attacker entry points can be traced back to a compromised endpoint device. In this day and age, however, malware Continue reading →
Teleprospecting is a great tool to educate the market on your brand and services. During teleprosepcting phone calls, we leverage value propositions to relay, on a high level, specifications on the product or service offered and how it may add Continue reading →
At TeleNet, our Sales and Program Management teams work diligently with our clients to develop key questions and valuable content for each of the professional telemarketing calling campaigns we manage. After a call guide has been approved by a client, Continue reading →
Flexibility is important when working with a new client, particularly adapting to different ways in which companies communicate and collaborate. As an example, we have a client that is a leader in the technology sector- they are truly cutting edge Continue reading →
I am sure you are familiar with the maxim, "where one door shuts another opens.” During my time here at TeleNet, I have met many new agents who were worried about the outcome of their first outbound teleprospecting phone call. Continue reading →
The word security encompasses what seems to be a countless number of fronts that can be exploited. The many facets of systems security include preventing malicious network access, cloud security, the protection of an employee cell phone or mobile device Continue reading →
Training is the first step in developing a telemarketing representative into an essential asset of a productive workforce. Combining the immense knowledge of the technology industry with the subtle nuances of lead generation and teleprospecting is no small feat to Continue reading →
