Shadow IT is an occurrence when employees circumvent organizational controls and policies by utilizing unsanctioned IT resources outside of the regulation of company IT. This is frequently referred to as Bring Your Continue reading →
Response management and teleprospecting (proactive cold-calling) are both effective ways to generate leads and build your sales funnel.With response management programs, there has typically been a marketing activity (trade Continue reading →
Some teleprospecters skip like a stone across the surface of a conversation, without ever really finding out what is going on in a prospect’s business. A lot of information is gathered on the call, but it never really gets Continue reading →
It’s beginning to look a lot like Christmas!” And we all know that with Christmas comes a new year. That also usually means for most companies that their sales teams are hard at work trying to close business to ensure Continue reading →
In a call center environment, training is an ongoing activity, not a one-time occurrence. Therefore, uniformity is one of the most important aspects of training – ensuring that there is consistency from one training session to the next. This helps Continue reading →
In our previous entry on this topic, we dove into the world of endpoint device security. In many cases, malware and attacker entry points can be traced back to a compromised endpoint device. In this day and age, however, malware Continue reading →
Teleprospecting is a great tool to educate the market on your brand and services. During teleprosepcting phone calls, we leverage value propositions to relay, on a high level, specifications on the product or service offered and how it may add Continue reading →
At TeleNet, our Sales and Program Management teams work diligently with our clients to develop key questions and valuable content for each of the professional telemarketing calling campaigns we manage. After a call guide has been approved by a client, Continue reading →
