Marketing Blog & News

Building Telemarketing Calling Guides- The IT Perspective

At TeleNet, our Sales and Program Management teams work diligently with our clients to develop key questions and valuable content for each of the professional telemarketing calling campaigns we manage. After a call guide has been approved by a client, Continue reading →

Kathy Rizzo

July 8, 2013

Marketing Blog

Working with your Telepartner Should Not be One-Size Fits All

Flexibility is important when working with a new client, particularly adapting to different ways in which companies communicate and collaborate. As an example, we have a client that is a leader in the technology sector- they are truly cutting edge Continue reading →

Kathy Rizzo

July 1, 2013

Marketing Blog

Perseverance Leads to Successful Teleprospecting

I am sure you are familiar with the maxim, "where one door shuts another opens.” During my time here at TeleNet, I have met many new agents who were worried about the outcome of their first outbound teleprospecting phone call. Continue reading →

Kathy Rizzo

May 23, 2013

Marketing Blog

How Secure Is Your Call Center? Part I – Endpoint Device Security

The word security encompasses what seems to be a countless number of fronts that can be exploited. The many facets of systems security include preventing malicious network access, cloud security, the protection of an employee cell phone or mobile device Continue reading →

Kathy Rizzo

May 21, 2013

Marketing Blog

Three Aspects of Being an Effective Teleprospecting Trainer

Training is the first step in developing a telemarketing representative into an essential asset of a productive workforce. Combining the immense knowledge of the technology industry with the subtle nuances of lead generation and teleprospecting is no small feat to Continue reading →

Kathy Rizzo

May 14, 2013

Marketing Blog

How the Sales Follow-Up Process Impacts Teleprospecting ROI

I previously discussed the importance of involving the sales team as you embark on a telemarketing lead generation initiative, in Important Questions to Ask Your Sales Team for Teleprospecting Success. It equally important for marketing (and the teleprospecting team) Continue reading →

Kathy Rizzo

April 23, 2013

Marketing Blog

Skill Development – Encouraging the Agent to Become the Teacher

As part of our employee development at TeleNet, we offer our Marketing Communication Specialists (MCSs) the opportunity to participate in our agent leveling program. Within this program, MCSs are required to successfully participate and pass several skill development assignments and Continue reading →

Kathy Rizzo

April 19, 2013

Marketing Blog

APL Logistics Enjoys Winning Solutions and Results from Tele-Prospecting Program

COMPANY OVERVIEW

APL Logistics designs and operates global supply chains that deliver products worldwide. The company’s innovative end-to-end solutions use data connectivity for greater visibility and control. APL Logistics provides the resources necessary to support the entire supply chain. With Continue reading →

Kathy Rizzo

April 17, 2013

Success Stories

Building Your Lead Generation Teleprospecting Team – The Importance of Training

Previously, I discussed the importance of the lead generation team understanding their role in the sales pipeline. It is their job not to make the sale, but to uncover a need, generate interest, and pass that interest on to Continue reading →

Kathy Rizzo

April 2, 2013

Marketing Blog

Maximizing Responder Results with Telemarketing – Don’t Generate Responses in Vain!

Online media, direct mail, email blasts, banner ads – these are no small expense!! Make sure your dollars don’t go to waste by adhering to the following guidelines:

Telemarketing is key to the success of any overall lead generation strategy. Continue reading →

Kathy Rizzo

March 31, 2013

Marketing Blog

Marketing Blog & News

Building Telemarketing Calling Guides- The IT Perspective

Working with your Telepartner Should Not be One-Size Fits All

Perseverance Leads to Successful Teleprospecting

How Secure Is Your Call Center? Part I – Endpoint Device Security

Three Aspects of Being an Effective Teleprospecting Trainer

How the Sales Follow-Up Process Impacts Teleprospecting ROI

Skill Development – Encouraging the Agent to Become the Teacher

APL Logistics Enjoys Winning Solutions and Results from Tele-Prospecting Program

COMPANY OVERVIEW

Building Your Lead Generation Teleprospecting Team – The Importance of Training

Maximizing Responder Results with Telemarketing – Don’t Generate Responses in Vain!

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