In this day and age, there are a slew of outlets for the market place to voice opinions about companies. For example, social media sites like Facebook and Twitter provide forums for people to exhibit their thoughts. And don’t forget Continue reading →
Body Language is one of the greatest manners of communication in lead generation teleprospecting. Of course, you cannot see your prospect and they cannot see you, however body language can make or break a conversation. When making teleprospecting calls, you Continue reading →
TeleNet philosophy is to measure our teleprospecting agents on the effort they put forth, as well as the quality of their conversations and data collection (not paid per lead, which can create undesired behavior). Therefore, our management team is continually Continue reading →
The customer experience can be defined as a collection of experiences that a customer or prospect has with a supplier of goods or services throughout the duration of their relationship with that supplier. From awareness, discovery, interaction, purchase, use, cultivation Continue reading →
Latin America is very ripe and receptive to teleprospecting, with decision-makers who are often quick to talk, enthusiastic and happy to receive a call.In fact, B2B teleprospecting into Continue reading →
The recent federal budget crisis and S&P downgrade have had a very interesting effect on teleprospecting over the past few weeks. Our conversations are showing just how much contacts react – and possibly overreact – to what they hear on Continue reading →
Teleprospecting agents participate in extensive training to build and refine their phone and sales skills. However, it the client-specific training which really prepares the agent to effectively position product value and deliver the most appropriate messaging for each individual campaign. Continue reading →
Marketing and sales alignment – or in many cases, lack of alignment – seems to be an age-old challenge.One of my first eye-opening experiences in B2B lead generation occurred when I was working as a teleprospector supporting a Fortune 500 Continue reading →
There are new trends emerging regarding what products and applications businesses want to keep in-house and those they would like to outsource. Outsource you ask? Yes,
