Frequently Asked Questions

Take a closer look

We invite you to peruse our Frequently Asked Questions below, as well as our library of best practices. We also encourage you to Contact TeleNet to discuss a business need or ways in which we can apply our expertise to generate more qualified sales opportunities for your organization.

Services

• What are TeleNet's "vital stats"?
• What services do you provide?
• Who do you support?
• Do you provide international services?

Organization & Management

• Tell me about your organizational structure.
• Who will be my point of contact?

Training & Quality

• Tell me about your development and skills training.
• What steps are taken to ensure a quality product?
• Can we listen to calls?

Client Integration Multimedia Marketing

• Can you integrate with our CRM?
• How can you help us achieve alignment with our sales organization?
• Can you integrate with other marketing activities to achieve a multi-media strategy?

Measurement

• How is day-to-day activity measured?
• How is overall success measured?